Is Your Customer Data Vulnerable to Identity Theft? Threats from Employees & Hackers Alike are Your Responsibility and Must Be Controlled

[Source: Eric Stiles, Construction Equipment Distribution, 2014 | Keywords: Business, Operations, Identity Theft] A finance officer at a financial institution was let go due to poor performance. Before the employee had been terminated, the worker used the company’s computers to access customer account information such as names, social security numbers, driver’s license numbers, and home addresses. The… Read More »

Is Your Customer Data Vulnerable to Identity Theft? Threats from Employees & Hackers Alike are Your Responsibility and Must Be Controlled

[Author: Eric Stiles/Source: Construction Equipment Distribution, 08.2014 | Keywords: Business, Operations, Identity Theft] A finance officer at a financial institution was let go due to poor performance. Before the employee had been terminated, the worker used the company’s computers to access customer account information such as names, social security numbers, driver’s license numbers, and home addresses…. Read More »

Better Business Bureau – Advertising Requirements, 3-Day Cooling Off Rule

[Author: Tom Junge, Iowa Field Director, 2002; R-2013 | Keywords: Business, Operations, Advertising] Recently, a dealer showed me a letter he had received from the Better Business Bureau regarding an advertisement that he had placed in a newspaper. This ad promoted zero percent interest for two years on used combines. The letter from the Better Business Bureau… Read More »

Federal Law Requires Dealers to Properly Dispose of Consumer Info

[2005; R-2013 | Keywords: Business, Operations, Consumer Information] In order to protect against the growing problem of “dumpster diving” and the resulting identity theft and other consumer fraud, all dealers will be required to properly dispose of certain consumer information they maintain or possess, including credit reports regarding individual customers, and even the results of… Read More »

Theft Prevention—You Hold the Keys

[Source: Federated Mutual Insurance Company, 2006; R-2013 | Keywords: Business, Operations, Theft] Equipment dealers hold the keys to reducing thefts and costs associated with thefts. Knowing how to use available resources to combat theft will help you reduce the possibility of theft at your dealership. Theft prevention begins with two basic keys— building security and… Read More »

What to do When a Theft Occurs at Your Business

[2006; R-2013 | Keywords: Business, Operations, Theft] A piece of equipment is stolen from your business. Who should you contact first? What happens once you file a report? Should you contact anyone else? Here’s a brief look at who to contact and what should happen once a theft is reported. Reporting a Theft Local Authorities… Read More »