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In Uncertain Times, Things Become Very Certain

[Author: Mark Hennessey, 05.2020 | Keywords: Executive Insight, COVID-19] These are uncertain times. Nobody knows when the Coronavirus (COVID-19) pandemic will be over, who will test positive, and whether or not they will recover. This uncertainty has caused fear, anxiety and stress, turning our worlds upside down. The media coverage has been relentless. When trying… Read More »

Looking Into the Future

Looking Into the Future

[Author: Andrew E. Goodman, 05.17 | Keywords: Executive Insight] In my column in the August 2014 issue of The Retailer, I cited a chart published by the Federal Reserve of Kansas City titled, “Gross Farm Income and Net Returns to Farm Operators” covering 1910 to 2010. The chart showed four major peaks in gross farm… Read More »

Recruiting for Technology

Recruiting for Technology

[Author: Andrew E. Goodman, President/CEO, 03.2017 | Keywords: Executive Insight, Recruiting] The critical issue of recruiting and training top notch service technicians has been addressed in past issues of The Retailer. Traditionally, these articles focused on recruiting community college students or graduates trained to service equipment. However, as equipment continues to become more technically advanced,… Read More »

Management of a Board of Directors

[Author: Andrew E. Goodman, 01.17 | Keywords: Executive Insight, Management] Occasionally, I am asked to assist senior management teams or boards of directors with long range or strategic planning. At the outset, I usually find a lack of understanding in regards to the duties and obligations of the board and a degree of dysfunctionality within… Read More »

Top Ten Member Issues

Top Ten Member Issues

[Author: Andrew Goodman, 11.2016 | Keywords: Executive Insight, Member Issues] In the December 2014 issue of The Retailer, I wrote about the top 10 issues facing our members. At that time, the top 10 issues were 1) taxes, 2) inventory, 3) buildings, 4) economic trends, 5) dealer transition, 6) legislative/political, 7) employee related issues, 8) dealer-manufacturer relations, 9)… Read More »