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Industry Relations

[Author: Andrew Goodman, 03.2016 | Keywords: Executive Insight, Industry Relations] In the May 2000 issue of The Retailer, I wrote about the relationships between dealers and manufacturers and factors affecting those relationships. At that time, manufacturers had become much larger and more diversified, resulting in a wider range of interest with less focus on equipment dealers. As a result, manufacturers were more focused on results for stockholders. In 2000, top management at these companies came from professional fields, not the equipment industry. So the larger the manufacturer, the more difficult it was to have a good communication system and fair… Read More ยป